JACLYN CUNNINGHAM
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    • VICTIM'S SERVICES SUPPORT
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VICTIM'S SERVICES COUNSELLING NSW
​
In person Byron Bay & Bangalow. Online session available.


​This is for you if:
  • you have experienced or witnessed a violent crime in NSW (or your child has) 
  • this experience has impacted you in some way - for example: nightmares, withdrawal, hyper-vigilance, avoiding triggering situations​
  • you would like additional support, but you want it to feel safe and at your own pace
  • you're looking for a victim's approved trauma counsellor in person in Northern Rivers NSW or via Telehealth anywhere in Aus​

As an Approved Victim's Services Counsellor I offer: 

  • free, confidential, and trauma-informed counselling
  • a space to process at your own pace, without pressure 
  • support to reconnect with your own sense of agency, skills, and inner strength

(Please note: I do not offer crisis counselling or emergency support. If you need immediate support, please contact the Mental Health Access Line on 1800 011 511 or 1800 RESPECT on 1800 737 732.)
HOW I WORK: 

For complex trauma (including childhood or developmental trauma, or multiple traumatic experiences over time), I follow the Blue Knot Foundation guidelines and use a phased approach to trauma treatment.

This means we begin with safety and stabilisation, taking the time to build a sense of grounding and support.
Only once this feels established do we move into trauma processing, and then finally integration.

For single-incident trauma, safety and stabilisation are still an important starting point. From there, we can draw on a range of nervous system and somatic approaches to support your recovery.

In all cases, the focus is on gently strengthening your sense of agency, your existing skills, and your values - so you can move forward from a place that feels steady, resourced, and integrated.

​About the NSW Victim's Support Scheme: 

If you have experienced or witnessed a violent crime in NSW (including domestic violence or sexual assault), you are eligible for free trauma counselling under this scheme.
  • You need a valid photo ID and to be able to give a description of the violent crime you experienced/ witnessed
          (charges or convictions do not need to have been made)
  • You can find the online application form HERE 
  • Once approved (usually within 24–48 hours), you can access up to 22 counselling sessions at no cost

If you’re unsure about any part of this process, you’re welcome to reach out with questions.

You may also be eligible for a recognition payment. This requires additional documentation (such as police or medical information) and a Certificate of Injury.

If you’ve experienced psychological impact from the event, I can provide a Certificate of Injury after our initial sessions together.
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​How to book an initial session:

You’re welcome to reach out via the contact page if you have any questions or want to check if this feels like the right fit
​
Once you have your approval letter from Victim’s Services, you can email it through to me at [email protected]

From there, we can arrange a time for your initial session

​In-person sessions are available in Byron Bay on Saturdays, Bangalow on Wednesdays, and at flexible times online throughout the week.
GET IN TOUCH
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I acknowledge the traditional custodians of the lands where I live and work - the Arakwal people of the Bundjalung nation - and the elders, ancestors, creator spirits, and living custodians of this oldest continuous culture on Earth. I honour their ongoing connection to the Land and Waters that has been cultivated over thousands of generations.
​Jaclyn Cunningham
Referrals from GPs and health professionals welcome.
[email protected]
​F: (02) 8360 9923
​​​Byron Bay: 23/5 Easy St, Byron Bay, NSW 
P: (02) 6699 1444 | Provider No.: 3090781A

​Bangalow: 4/1 Ballina Rd, Bangalow , NSW
P: (02) 6687 1683​ | Provider No.: 3090783Y
Jaclyn Cunningham Logo. Accredited Mental Health Social Worker. Credentialed Eating Disorder Clinician.
Copyright © 2026
  • About
  • SERVICES
    • PSYCHOTHERAPY AND COUNSELLING
    • VICTIM'S SERVICES SUPPORT
    • ANCESTRAL LINEAGE HEALING
  • BLOG
  • CONTACT